Mercy LIFE MA

• Yvonne T
  
  
  (March 14, 2022, 9:17 am)

  Overall, VERY good, with some areas constantly in need of improvement.
  
  PROS:
  
  This PACE program is a combination of both healthcare and insurance (so approvals are usually true approvals, not tentative coverage that isn't guaranteed)
  
  Two experienced knowledgeable primary care physicians (one of whom is also a rheumatologist) plus two Physician's Assistants
  
  VERY reliable transportation & their own polite, friendly drivers (there was once the doctor's appointment was booked, but ride forgotten - but they are humans too)!
  
  Fantastic PT/OT department
  
  Daily weekday activity program for those interested
  
  Excellent home care staff
  
  Their own in house therapist (with alternative option of therapist from same off-site practice that specializes in geriatric psychiatry)
  
  In house lab/blood draws
  
  Eye & hearing exams done onsite, with covered glasses (including progressive lenses if needed) & hearing aids
  
  CONS:
  
  Minimal homecare hours compared to my prior insurance (Commonwealth Care Alliance)
  
  NO patient portal despite other Trinity medical practice groups and hospitals having them available
  
  Needing to repeatedly request appointments, info, and call backs

• Dave and Kate Rookstak
  
  
  (June 21, 2018, 12:25 pm)

  A place who treats your loved one like family. A facility that works hard to advocate for autonomy and for our elders to remain living in the community with supports. A loving team who is committed to providing the best care for the frail elders of the community.

PDF ENROLLMENT AGREEMENT - Trinity Health PACE

413-748-pace (7223) mercy life address: 200 hillside circle, suite 1, west springfield, ma 01089 24-hour emergency services on-call provider 413-748-7223 (pace) hearing impaired, call the massachusetts relay operator: 1-800-439-2370 in an emergency dial: 911 mercy life enrollment agreement. 3

Find a PACE Program | NPA | National PACE Association

Mercy LIFE MA 200 Hillside Circle Suite 1 West Springfield, Massachusetts +1 413 748 7223. Neighborhood PACE East Boston, Massachusetts +1 617 568 6377. Serenity Care PACE 604 Cottage Street Springfield, Massachusetts +1 413 241 6321 olga.demchuk@ihserv.org. Summit ElderCare 10 Chestnut Street