Piermont Bicycle Connection - Best Bicycle and Accessories Shop

Piermont Bicycle Connection took care of us and honored a great price for our SE bike. My son turned 13 and he wanted the peaceful model and Piermont delivered for him! Highly recommend checking them out for your bike purchase or service.

Some background info: Got into cycling about 8 months ago, bought a 6 year old Cannondale CAAD12 (56cm, 105 groupset), after putting in some serious mileage I decided to get a proper bike fit from the FitLab team (best in the business imo), and as I suspected the 56cm frame wasn’t a good fit for me.

Shopped around for weeks, researching paints, weights, geometries, best value brands, what is an actual upgrade vs marginal gain, etc. etc. (you can relate I’m sure). Finally landed on the model I wanted, it had the components and geometry I needed, and was in stock at Piermont.

From the very first call with Sunny, to see if they’d be able to accommodate some weird parts I’d need (165mm cranks), I knew I was in good hands. Let’s be honest, for most of us, New Bike Day will be a pretty rare occurrence, and as such, it’s important to enjoy !

Well the team at Piermont just…”gets it.” Yeah they have awesome bikes, a smoothie shop, carbon wheels, and anything else you could wish to drop some $$ on…but the most impressive part of the store is how they treated me as a new customer.

They asked if I wanted a coffee, brought me back to see the bike being built and tuned, I was able to chat with Jason for a while about fitting, the value of functional movement, and to be honest the guy’s knowledge and experience seemed endless.

I know they sell bikes far more expensive than what I purchased and it didn’t seem to matter whatsoever. Not a hint of trying to upsell me on anything, just happy to get me a bike that seemed to work for me and fit my budget. (If only car dealerships were similar)

Even as I walked outside and there were fellow cyclists congratulating me on my NBD. I woke up early and really hoped the day would live up to the hype and honestly, my experience with Dennis, Sunny, Jason, and the mechanics (sorry didn’t catch the names) - exceeded all expectations.

I’m one of those people that rarely go out of their way to leave a review because most often my experience as a customer is just middle-of-the-road, neither horrible, nor fantastic. However, after spending time at Piermont, I felt like this was the least I could do.

This is a place that understands the excitement around a new bike, the importance of treating a customer with honesty and attentiveness (Sunny was constantly updating me on ETA’s, apologizing for small wait times, you name it), and their passion is undeniable. It really set the tone as I left with a new bike and reminded me how inclusive and incredible this hobby/sport can be.

Thanks again to you guys and I have no doubt I’ll be back soon for some more stuff.

We stumbled upon this place on our way home and we’re so glad we did. My dad has been on the hunt for a specific bicycle part and the gentleman who helped us was very knowledgeable and friendly. Prices were reasonable compare to other shops in the area. Will definitely be back. Parking was easy.

PBC is the perfect bike shop for riders of every level. Friendly, professional, and highly knowledgeable. For service or sales, I’m grateful to call Piermont Bike my local bike shop. Highly recommended

I had two different fitters before seeing Jason which was two years ago. I was having saddle problems and knee pain and it was painful to ride. Not only Jason was very thorough and technical but he was very informative about what was going on and why some of the changes are being made which I really liked. One of the plus point for me was after making those changes, he lets you ride and test the fit during the session out in the real world and I was able give feedback after the test ride which none of my previous fitters did that. The bike shop staffs were also really friendly and their service is great.

It’s been couple of weeks now and I already feel so much comfortable on my bike. I would definitely comeback in the future if I ever need to revisit my fit again. I also got the custom foot beds and they are a game changer.
I highly recommend getting fit from Jason.