Carpenter & Smith

• AARON FRIED
  
  
  (June 23, 2023, 11:47 am)

  I would like to start by saying that I am no longer a customer of Carpenter and Smith because I moved to a home that no longer requires their products and services, BUT, the AMAZING customer that I experienced while using then made me feel compelled to write a review. Through the initial set up of my account, to scheduled maintenance, hassle free repairs under their service agreement and the closing of my accounts, I never, not one single time, did not feel valued as a customer. In fact they make you feel like a family member. The deliveries were always on time. The communication received by the office and field personnel was always outstanding. I hope everyone who reads this who is looking for fuel oil or propane services gives them a shot. They are the best in the business!!!

• Joy McKeon
  
  
  (March 4, 2023, 9:00 pm)

  We have been with another company for 17 years. I wish we were introduced to Carpenter and Smith 17 years ago. You have the most amazing team from KerriAnne whonis such a gem and always lifts my spirit in these hard times we are all facing. Paula is wonderful and everyone there from the very courteous drivers that deliver fuel etc. I come from a hospitality back ground and this is so important in any business. Its how you make people feel! The experience so far has been excellent. Thank you!! God Bless!

• Lori Ann
  
  
  (March 3, 2023, 3:41 pm)

  We have called a few times this year the people we speak to are always very nice. The service guys are professional, respectful and they clean up after them selves. This is my first time dealing with an Oil company and I am super happy.. it has been hassle free and easy to do business with :)

• CEO
  
  
  (November 2, 2022, 3:06 pm)

  We would like to give and share our appreciation for technician Julian #696. He was really helpful and went out of his job to even help with something else. He was knowledgeable and we loved that every question asked was answered properly and in a proper manner. He gave us suggestions which we found helpful. We thought more money will be spent and it’s good when a person who knows gives you options and tell you what’s the best decision or most effective way. My wife thinks he was god sent and appreciated the cost effective advised he gave us.
  
  We would like also to give credits to Carrie Ann she always help us with the best deals. She always managed to solve all of our problems and concerns , she treat us as if we are family. We appreciate how she so sweet and communicative.

Carpenter & Smith - 100 Spring St, Monroe, NY 10950 - BestProsInTown

3.9 - 50 votes. $ • Heating & Air Conditioning/HVAC, Propane. Open 24 hours. 100 Spring St, Monroe, NY 10950. (855) 876-9159.