1st-line Equipment, LLC

State:	New Jersey
Address:	265 Willow Brook Rd UNIT 6, Freehold, NJ 07728
Zip code:	07728
Phone:	(888) 933-5947
Website:	https://www.1st-line.com/

Monday:	10:30 AM – 5:30 PM
Tuesday:	10:30 AM – 5:30 PM
Wednesday:	10:30 AM – 5:30 PM
Thursday:	10:30 AM – 5:30 PM
Friday:	10:30 AM – 5:30 PM
Saturday:	Closed
Sunday:	Closed

• Franziska Mack
  
  
  (June 9, 2023, 10:14 am)

  I recently visited 1st Line Equipment with my partner to look at a few machines in their sidewalk-sale where we had the pleasure of meeting Jim.
  
  Jim's passion for his work was evident in his thorough explanations and genuine interest in helping us make the right choice. Despite having the opportunity to make a sale, Jim prioritized our needs. When we mentioned our upcoming move to a different country, he advised against purchasing a machine due to the potential damage from electrical frequency differences.
  
  I highly recommend Jim for his exceptional customer service, professionalism, and honesty. His dedication to his craft sets him apart, and I greatly appreciate his genuine care for customers.

• Abhi Shah
  
  
  (May 20, 2023, 12:12 pm)

  Great service — communicated over email for a few days prior to help identify the issue, was able to set up an appointment and drop off my Lelit espresso for maintenance. Complete professionals, would recommend for anyone local!

• Scott Saari
  
  
  (April 9, 2023, 1:38 pm)

  I have an ACS Minima Caffeum Perfectus espresso machine that I purchased from 1st-Line about two years ago. It stopped working one day during warm-up, after which there were no lights coming on. Tech support patiently corresponded with me over several months while they sent me parts to replace myself, but it became impossible to proceed further this way. So I sent the machine to the shop for service.
  
  I want to thank Sam in support for the great job in fixing my ACS Minima. Apparently there had been an electrical surge that damaged something. Like many businesses, there can be a surge of repair requests near holidays and a shortage of workers that slows things down. But they kept working, and I even got replies to questions sometimes on the weekend.
  
  When I got it back, it had been polished and shone like the sun, the electrical problem and a leak were repaired, and the service boiler pressure was adjusted up from 8.5 bar as I had originally received it to 9 bar. This made a very noticeable improvement in the taste of the espresso. I purchased a 1700-joule surge suppressor to prevent this problem from recurring after I had found a recommendation in the QA section on their website for the product recommending a minimum 1080- joule rating for surge suppression.
  
  I also wish to commend customer service for their usual fast and courteous service. It's always a pleasure to speak with them.

• Fadi Shaheen
  
  
  (February 25, 2023, 3:38 pm)

  Jim and his team are the best: They are real professionals, super nice, and great to work with.  I've been a happy customer for about ten years.  Recently, I had an issue with my Lelit Bianca, which I bought in 2020.  I emailed Jim about it and he helped me fix the problem during his vacation.  He sent me free replacement parts and prevented me from unnecessarily buying other parts.  I followed his clear instructions and the machine is working beautifully now.

• Stephen Feher
  
  
  (February 9, 2023, 8:57 am)

  I bought a Lelit Victoria in 2022 and it worked fine until recently, when the control center stopped working. The instrument no longer lit up so one could not see the temperature, the timing, etc. I contacted 1st-line Equipment, and after some communication we diagnosed the problem, and they sent me the part under warranty. Having some technical ability, I undertook to do the repair myself, and replaced the part. It works!! This saved a lot of money in shipping the espresso maker across country to be repaired.

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1st-line Equipment, LLC | Better Business Bureau® Profile

1st-line Equipment, LLC. 265 Willow Brook Rd, Unit #6 Freehold, NJ 07728 ... (888) 933-5947. Customer Reviews. This business has 0 reviews. Read Reviews Be the First to Review! Customer Complaints.

https://www.bbb.org/us/nj/freehold/profile/business-opportunities/1st-line-equipment-llc-0221-11004999

1st-line Equipment, LLC

265 Willow Brook Rd UNIT 6, Freehold, NJ 07728. 1st-line Equipment, LLC is located in Monmouth County of New Jersey state. On the street of Willow Brook Road and street number is 265. To communicate or ask something with the place, the Phone number is (888) 933-5947. You can get more information from their website.

https://www.businessyab.com/explore/united_states/new_jersey/monmouth_county/freehold/willow_brook_road/265/1st-line-equipment-llc-888-933-5947.html

1st-line Equipment, LLC - Hazlet NJ 07730 | 888-933-5947 | Appliances

Find all the information for 1st-line Equipment, LLC on MerchantCircle. Call: 732-203-9155, get directions to 8 Crown Plaza, Hazlet, NJ, 07730, company website, reviews, ratings, and more! ... 888-933-5947. 8 Crown Plaza Hazlet, NJ 07730 - Directions. 40.419914-74.158882.

https://www.merchantcircle.com/1st-line-equipment1-hazlet-nj

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