Teysha Poindexter - My Skyline Insurance

Carmen is very polite and professional. Goes above and beyond to help me.

This is my 3rd time speaking with Melvin and he’s very kind and professional. He’s quick with solving the problem I have at hand he does his job and more. This last time I spoke with him, he actually gave me a call back to inform me that he sent over the document I was waiting on, which I didn’t notice had came through. We also sat on the phone for about 15-20 minutes until he finalized everything on this end to ensure I was all set. He makes it easy for you to call Customer Service lines for help. He’s a quick, efficient and helpful employee.

Natasha is superlative to work with! She has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house, etc) she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great bundled and the best rates! I highly recommend her and the State Farm agency – I’ve been with them for years and have been very happy with their service. This woman is simply the BEST! !

To the State Farm family over in Deep River CT. I want to thank all of you for your hard work and dedication to provide excellent customer service to your customers. As a business owner my time is limited and I do not always have the time to take care of all my insurance needs. For example, whenever I had a billing and or audit question. Instead of waiting on the phone with customer service. I would call my local branch and Vera and or Nateysha would get my questions answered In a timely matter. Nateysha, is also very transparent which gained my trust because I always knew what to expect. I am no longer a customer of State Farm because the company does not insure my new scope of business. With that being said. Nateysha, drove over a hour away to meet me so she could help her non customer with an audit. That speaks volumes when an individual says your a lifetime customer and actually stands by it.