Faithful Restorations - Hard Surface Tile & Grout Cleaning

A very well managed business as is demonstrated by Sean. A user friendly website including online request for a quote. Sean is quick to respond, answering questions and finding availability in his schedule. A man of integrity...it would be hard to deny! My tile and grout cleaning needs in my old farmhouse were...HUGE!
Sean was honest about how he thought he could help and, more importantly, where he could not. Moving forward with his service, I was very pleased with my tile floor and the shower tile showed improvement that I could work with until I can arrange replacing the 25 year old tile. My husband is beyond pleased with the pressure washing of HIS favorite building on our property...the garage! The siding looks new! Sean's integrity is evident in his honesty and his ability to be forthright. Important to me, he happily engages with his customer. I nor my husband would hestitate to call Faithful Restorations again!

I reached out to Sean to do some much needed grout cleaning for a newly installed (in last 2 years) marble floor as well as a slightly older slate floor and shower. First, he was super responsive and got out to quote the job within 24 hours. I asked a few follow up questions on the quote and he was again very responsive and clarified questions I had. My request was also slightly more complicated because in addition to grout / tile cleaning and sealing, I asked him to re-caulk some surfaces in our slate shower. Without missing a beat he said he could do that additional work (others declined). I'm really glad I used Faithful as the work turned out beautiful - see picture below of before / after on the marble floor. His attention to detail and thoroughness was impressive, and most importantly I knew he was doing things the "right way" and not cutting any corners. After the job was done he explained what I should do for maintenance and even gave me the proper cleaning solution to use going forward.

I can't recommend Faithful enough if you are looking to have a floor restored and looking like new. You won't regret going with them, and the picture below speaks for itself.I will definitely be using them for other jobs!

Sean finished our floors yesterday and we could not be happier! The jobs went exactly as he said. We had an old, tired 60’s slate floor in the foyer and hall. It’s been the bane of my existence. After Sean cleaned and sealed it, it’s not tired looking anymore! We just LOVE looking at it. At first we thought of a matt finish because of our dogs, but the day before sealing we went with gloss and we’re so glad we did! It has intensified the color of the slate. It looks wet, but it’s not slippery at all. It has a nice feel on bare feet too. The kitchen porcelain tiles were also cleaned and grout color sealed. When this floor first went down, we ran out of grout and the wrong color was picked up and not noticed until it was too late. It was slightly darker than the original grout so it always looked dirty. Now that Sean color sealed the grout, it’s all matches and looks brand new! My husband and I are thrilled with the final results. And as a little bonus, Sean left us with some products to touch up if and when needed.

Sean is so successful because his customer service is exceptional and his work product bordering on miraculous! Sean lives up to his expectation that the customers shouldn’t just be happy, they should be in awe at the results of his cleaning. I have worked with Sean on multiple projects. Sean routinely exercises professionalism conscientiousness, impeccable timeliness, attention to detail, outstanding communication, flexibility and efficiency. He is immediately responsive and bends over backwards with a genuine smile to do an exceptional job. He is also authentically nice, kind, considerate, thoughtful, honest and trustworthy. His knowledgeable, outgoing and optimistic nature put me at ease as he assisted us to clean up our flooring following a major disaster. I highly recommend Sean and his expertise.

Sean did an absolutely amazing job on our tiled spaces on our first level. He came to our house very quickly to give us an estimate, and we immediately liked what we heard and his before/after portfolio. We were scheduled very quickly, and Sean spent all day working on our flooring. He was very upfront and honest, and left me product to keep my floors in good shape afterwards. I appreciated Sean’s attention to detail and true professionalism. I absolutely can not BELIEVE the difference in our tile/grout! The previous owners had several(many) dogs & we have our pets and children living here, so I imagine we likely posed a challenge. I’ve already recommended Faithful Restorations to friends and family and can’t wait to have him back for other areas of my house. My only regret: not finding him sooner!! Many thanks, Sean!