Cherry Hill Volkswagen Service

• Colette Bogie
  
  
  (July 14, 2023, 3:09 pm)

  I bought my red convertible beetle from them new in 2017. I absolutely love the car and I have always found everyone there to be kind and respectful along with trying to be helpful. Since I bought the car I bring it two them every year once or twice as needed for an oil change and full detail. No one but them as ever worked on the car. I always say yes to any of the recommended services and appreciate there service. This last visit as been quite upsetting for me. I made an appointment had my vehicle towed in because I could hear what sounded like the front drivers side break pads. I also needed a light fixed on drivers side and oil change told them to do a full detail and said yes to the extra recommended services tire rotation ect. Why I am giving 3 stars is Because I am so disappointed that the picked up the car and drove home to discover the light was still not working. So I called they were very nice said bring it back sat patiently and waited for it to be fixed I believe about two hours but that was fine. Of course they didn’t charge me for getting it fixed since I had already paid for that originally. I drove home and thought I heard a noise again on the drivers side front wheel praying it was just the road I went home checked the lights all was good. Next day drove the car and the brakes front drivers side again are making a weird noise like something is loose or rattling. It happens when I turn left slow and when touching the breaks so I will be bringing it back a third time it’s omost an hour with traffic from my home so I am definitely upset with what is going on. What ever was done to fix the light is now causing the grinding noise 🤷‍♀️ I can’t believe I have to waste another day trying to get this right. I will be calling Monday. Praying they will make this right for me and get the car fixed properly. If they do I will come back to give them five stars ⭐️ because I understand that things happen but I also hope the person working on the car is professional. They were excellent Matt had a car set up for me to borrow they checked the car completely over found what was causing the noise and repaired it for me. That problem had nothing to do with what they fixed but they still made it right for me which I so appreciate ❤️

• Ashley Thurm
  
  
  (January 31, 2023, 11:15 am)

  My husband and I brought my 2020 Tiguan in for a problem that another VW dealer could not find. Khern Springer was the service advisor who helped us with this issue. It was an issue that was more involved than something easy and simple. Khern was amazing right from the start on the phone, to when we arrived. He is the best service advisor we have ever dealt in the last 20 years. He cares, he communicates perfectly, on top of everything, he is the best of the best, and that is the reason for the five stars. VW is lucky to have somebody like this representing them !

Cherry Hill Volkswagen Service - 1100 Haddonfield Rd, Cherry Hill, NJ 08002

Cherry Hill Volkswagen Service at 1100 Haddonfield Rd, Cherry Hill, NJ 08002 - ⏰hours, address, map, directions, ☎️phone number, customer ratings and reviews. ... (856) 324-6042. Where is Cherry Hill Volkswagen Service located? Cherry Hill Volkswagen Service is located at 1100 Haddonfield Rd, Cherry Hill, NJ 08002.